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SingTel Rated Highly as Leading Regional Telco in Gartner's Report and Frost & Sullivan Awards
5th January, 2006

Singapore Telecommunications
Limited (SingTel), Asia's leading communications company, is pleased to
announce that it has received excellent ratings from corporate users for its
international data services in Gartner's latest 'Survey of Best International
NSPs, Asia/Pacific 2005' report. SingTel also won the award of Asia Pacific's
leading IP-VPN Service Provider in the 'International Data Services Market
Analysis 2005' conducted by Frost & Sullivan.
Mr Wong Soon Nam, SingTel's Vice President of Corporate Business
Marketing, said: "We are delighted with the recognition given to SingTel as a
leading IP-VPN and Network service provider in Asia Pacific. This affirmation
will inspire us to continuously enhance our operational excellence in the
competitive corporate data market in this region."
Based on Gartner's users' survey, which evaluated major network service
providers on a range of international data services, SingTel consistently
outperformed global carriers in providing pan-regional corporate networks in
Asia Pacific. The company also improved its ratings as one of the leading
service providers in Asia Pacific.
Mr Wong said: "With our vast network infrastructure and assurance to
provide quality service and customer satisfaction, multinational companies are
assured of SingTel's ability to meet their data communications needs in this
region and beyond.
"SingTel is committed to running the extra mile for our customers. For
example, we managed to install a circuit to Hyderabad in just 17 days after a
customer's contracted carrier decided to cease its India operations. In
China, we successfully installed circuits for a customer during the Golden
Week holiday, a challenging period as most Chinese carrier employees were on
leave."

Gartner survey
SingTel emerged as the clear leader of International Asynchronous Transfer
Mode (ATM), receiving the highest overall score for this service. It was
rated the highest for reliability, throughput and transit delays. SingTel
scored highly on support, installation and repairs. The company also received
a good rating for price.
For the International Leased Line category, SingTel was ranked No.1 for
performance and installation and repairs. SingTel also achieved very high
scores for reliability and support. Gartner noted that SingTel has taken
several steps to improve its support capabilities especially in two critical
markets - China and India.
These included assigning project coordinators to ensure timely provision
of circuits for customers, as well as placing service managers to help
customers with network problems, analysis and enhancements. Gartner observed
that SingTel has improved its call-handling operations significantly by
insourcing its global helpdesk.
In the International IP-VPN category, SingTel received high scores for
network performance, including top marks for reliability and transit delay.
SingTel has invested significantly in its IP backbone in the past two years
and is continuously upgrading the quality of its IP-VPN service.
SingTel is highly rated for its Local Access Lines. It attained top marks
in four out of six measures, including reliability, performance, support and
installation and repairs.
SingTel Optus, SingTel's wholly-owned subsidiary, and SingTel associate
Bharti were also rated more favourably against the respective incumbents in
Australia and India for Local Access Lines. This reaffirms SingTel's unique
value proposition in these two markets.

Frost & Sullivan award
SingTel won the award of Asia Pacific's leading IP-VPN Service Provider in
the 'International Data Services Market Analysis 2005' conducted by Frost &
Sullivan.
The parameters for evaluation were: Service Offerings Portfolio, Network
Infrastructure/ Coverage, Financial, Pricing Levels and Others (which include
global/regional support infrastructure, customer counts, major customer wins
in 2005 and other comments).
SingTel is a pioneer in Asia Pacific in adopting and actively promoting
IP-VPN services. SingTel launched its suite of ConnectPlus services in April
1998. It was built on the company's private IP infrastructure supported by a
dedicated MPLS-enabled platform.
Through its Meg@POP service, SingTel provides a suite of managed,
business-class IP services aimed at providing a flexible, scalable and cost-
effective one-stop IP networking solution to customer's business needs. To-
date, SingTel has the largest domestic IP-VPN network with more than 10,000
ports.

Note to editor:

1. SingTel's suite of international data services includes international
leased lines, frame relay, ATM, IP-VPN (Internet Protocol-Virtual
Private Network), and local access lines.

2. Gartner is the world's leading provider of research and analysis on
the global information technology industry. In its survey, corporate
users were asked to evaluate data services on the following
parameters: reliability, throughput, transit delays, support,
installation and repairs, range of options and price.

3. The Frost & Sullivan Asia Pacific International Data Service Market
Analysis is conducted annually to recognise companies with outstanding
performance in Asia Pacific. The awards seek to showcase best
practices in the service provider segments. It has benchmarked 11
global/regional data service providers on a single platform to compete
for the most coveted titles. Benchmarked against the highest
standards of measurement criteria, the recipients of these awards
represent the best-of-breed in Asia Pacific.

About SingTel
SingTel is Asia's leading communications group with operations and
investments around the world. Serving both the corporate and consumer
markets, it is committed to bringing the best of global communications to
customers in the Asia Pacific and beyond.
With significant operations in Singapore and Australia (through wholly-
owned subsidiary SingTel Optus), the Group provides a comprehensive portfolio
of services that include voice and data services over fixed, wireless and
Internet platforms.
To serve the needs of multi-national corporations, SingTel has a network
of 35 offices in 17 countries and territories throughout Asia Pacific, Europe
and the United States. These offices enable SingTel to deliver reliable and
quality network solutions to its customers, either on its own or jointly with
local partners.
The Group also has major investments in Bangladesh, India, Indonesia, the
Philippines and Thailand. Together with its regional partners, SingTel is
Asia's largest multi-market mobile operator, serving more than 74 million
customers in seven markets.
SingTel employs more than 19,000 people worldwide and had a turnover of
S$12.62 billion (US$7.65 billion) and net profit after tax of S$3.27 billion
(US$1.98 billion) for the year ended 31 March 2005. More information can be
found
Media Contact:

Vladimir Diga Guevarra
Corporate Communications Manager
SingTel
Tel: +65-6838-2011
Email: vladimir@singtel.com

Release link:  http://www.optus.com.au
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